Why sending your employees on a training is often a waste of time and money

boring training
Sending your employees on a training seldom leads to the desired behaviour change in the workplace. Why is that?

Most trainings are focussing on sharing (new) knowledge, but we all know that more knowledge will not change people’s behaviour. Smokers have the knowledge that it’s not good for their health, yet they keep on smoking. There are thousands of books, articles and seminars around the topics of leadership, creativity and innovation, but the readers and participants find it hard to implement this knowledge into new behaviour and changing a culture.

Some trainings are sharing (new) skills that people need in their job. These are only effective when easy to apply with immediate positive result or something they are obligated to do as part of their job (use a specific IT system). We all know that when people try something new and it doesn’t seem to work out well immediately, they’ll give up quickly and go back to their old patterns of behaviour which feels safer and not like a failure. Also when people try something new at the workplace after a training, their co-workers or manager will respond to it. They are part of a social system. When the response is negative “We tried this before and it didn’t work” or “Oh I can see that you have been to this training, haha”, people stop their efforts because they want to fit in with the group.

Trying something new and changing behaviour requires courage and resilience

Some trainings are sharing (new) mindsets that are needed in our fast changing and complex world. For instance being present, positive and open, creative, more comfortable with not knowing, non-judgemental, feel ownership, learn from failures, etc. When these mindsets are shared like knowledge, they sound very logical and useful, but they will not be adopted into new behaviour.

Most trainings use a seated table setting, where people sit still during most of the time while the trainer is explaining some slides or flipchart drawings. Also all online learning is done in front of a computer. When we sit still, our attentive energy goes down quickly and our minds drift off.

Learning without active engagement is not very sticky.

So how can we move away from this Knowledge will lead to change paradigm? By designing trainings that are far less knowledge based, and far more actively and emotionally engaging and experience based. Adding emotions to the learningexperience will make the learninginsights very sticky.

All learning has an emotional base (Plato)

We are motivated to change by either negative or positive emotional experiences. A heartattack and the fear of not seeing their kids grow up will make the smoker give up smoking. The feeling of true connection after sharing something vulnerable in a positive and supportive atmosphere will make people want to do and create this again. A good trainer will not only create relevant learningexperiences in a safe space, but will invite the learner to come up with their own insights from reflecting on their experience, because…

It’s not from experience that we learn, but from reflecting upon our experiences (Thiagi)

And when the learner has some new insights, they will be invited to take courageous action to apply this insight in their daily practice.

Courage should be a standard (experiential) topic in any trainingprogram with change as a desired result. (Annemarie Steen)

Good trainings need follow up to guide the learner (and it’s environment) in the process of implementation. This can be done by the trainer, a (peer)coach or the manager. How much follow up is there on your current trainingprograms?

Now let’s reflect on you reading this article. How do you feel? Positive and happy that your own vision on learning and change is confirmed? Slightly uncomfortable because you might have made some investments and you doubt their effectiveness? Maybe you feel curious to learn more about creating effective learning and behaviour change? And what action could you take on that? And have the courage to do just that 😉

Annemarie Steen is an international playful learning experience designer and facilitator on the topics of (personal) leadership, creativity & innovation and positive company cultures. She was awarded Best Visiting Lecturer of the year by her MBA students at the Estonian Business School. Feel free to contact SteenTrain (contact@steentrain.com) to have a conversation on how to spend your trainingbudget wisely or to transform your current learning and development programs in having more impact.

Why innovation can’t do without PLAY

workshopfixadWe live in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world. And the rate of change is growing exponentially. The old ways of management by planning and control are no longer sufficient. A lot of organizations have a growing awareness of this and a growing feeling of unease about possible threads to the continuity of their business. It is clear that we need other skills and -mindsets to thrive in this VUCA world. Creativity, adaptivity, collaboration, experimentation, empowerment and courage to challenge the status quo to name a few.

So how might we shift organizational cultures from the old to the new?

I believe in “Being the change you want to see” (Ghandi). So being creative, adaptive, collaborative, curious, bold and courageous. But how do you do that…?

The good news is that we as humans already have these skills and mindsets needed. The only thing is that we have unlearned/covered them since our early childhood to adulthood. The answer lies in our ability to PLAY. Because when we PLAY…

  1. we don’t take ourselves too seriously and allow for mistakes to happen
  2. we learn by doing and reflecting upon our experience
  3. we are more creative
  4. we are in the present moment and able to make fast decisions
  5. we are more connected to others and build on each others ideas
  6. we are more courageous and daring to step out of our comfortzone
  7. we are engaged in what we do while having fun

So change and creating a culture of innovation can be surprisingly fun when we allow ourselves more playfulness in our workplaces and designprocesses.

Have a playful day!

About the author: Annemarie Steen is a key-note speaker, playful learning designer and facilitator for innovation and creative leadership in business schools and organizations world wide. You can connect to her via www.steentrain.com/contact

Why leaders need to PLAY! more

speaker Annemarie Steen
I was recently speaking at JCI (Junior Chamber International) Nordic Conference in Tallinn, Estonia. The audience: 600 young entrepreneurial minds of 8 Nordic European Countries. My topic: Why Leaders need to PLAY! more.

Creating a positive company culture where leaders give themselves and their employees a Licence to Play (like Google, Ideo, Zappos, Virgin and Mindvalley) are more profitable, creative, resilient and attractive to talent and customers than their industry peers.

So why not more companies adopt a more Positive and Playful Culture?

The problem. The existing Paradigm: Work and Play don’t go together and are seen as opposites. Because of this, working hard, stressful and long hours is valued over laughter and play. Play is something that is trivial, childish and something you’re only allowed to do in your private time (like sports, singing, dancing, goofing around with friends, playing with your kids, etc). This paradigm was already taught to us in school at a very young age. There is a time for play during recess, and there is a time for learning and work in the classroom (what later on became the office). We have been taught to play the Game of Seriousness and behave like ‘serious’ adults, or else…

The result. This has installed a fear/shame on being playful as an adult, especially in business environments and public spaces.

The solution. Shifting the paradigm, not only by showing succesful companies who are doing it already, but to invite business leaders to experience the power of play for themselves. I love to facilitate CEO Playdays 😉 In my own experience, once I adress the fear and invite leaders to ‘do it anyway’ (in a safe learningspace), a powerful energy is released; Joy, laughter, connectedness and creativity are the immediate result.

And what happens next…

Courageous leaders who are willing to give it a try in their own business!

Playfully yours,

Annemarie Steen

For more updates and resources on playfulness in biz, you’re welcome to follow www.facebook.com/licensetoplay

 

Annemarie Steen I TEDx Tallaght I What happens when you press PLAY

From Playing the Game of Seriousness, it’s now time for playing a different game: The Game of SeriousLESS…and to allow and welcome our authentic and playful selves to come back to the surface. Not only at home, but especially at work. Besides the fact that this will increase our mental health and sense of well-being, it will also bring us vital lifeskills to deal with today’s fast changing and complex world.

You’re welcome to join my playful community to get updates, inspiration and resources on Playfulness & Playful Learning.

Playfully yours,

Annemarie Steen

My personal experience doing a TEDx talk (in Dublin)

Annemarie Steen at TEDxTallaght

One day before my TED talk at TEDxTallaght in Dublin I was visiting a local pub. An alcoholic toothless guy (his name was Dan), came up to me and asked me “Where are you from?” And ofcourse I replied with “I’m from The Netherlands, I live in Eindhoven area”. And I asked him the same question: “Where are you from?” And his reply was: “Earth”. I laughed and we started talking. He said “the moment we say where we are from, we distinct ourselves from others, while the earth is such a tiny place in the total universe”. And I thought he’s absolutely right. We are all earthlings.

Last minute, I changed the start of my TED talk based on this idea and my starting sentence became: Hello, my fellow earthlings 😉

Later in our conversation he said: “So you PLAY with people all around the world, AND get paid for it? That sounds like the best job in the world!” And I replied with a big smile: YES!

My biggest fear was that my time (15 min) was too limited to tell my story AND get the audience up and invite them to leave their comfortzone (Play is something very scary for adults) and enter their playzone. Play is an experience product. I invited the audience to experience  5 different types of play; object play, imaginative/pretend play, movement play, creative play and social play. And looking at the faces…it went gr8! (pictures by @rocshot)

tedxtallaght

tedxtallaghttedxtallaght

Now, it’s waiting for the video to be released…(3-4 weeks).

If you want to have the first look…you’re welcome to follow/like myfacebookpage.

Wish you a playful day!

Annemarie Steen 🙂

The Hero’s Journey – Making money doing what you love

Proud to be one of the Hero’s in this months issue of “The Hero’s Journey” by Peter de Kuster.

With enthusiasm, Annemarie Steen 😉

For updates and resources on Playfulness & Playful Learning, you’re welcome to follow (like) my Facebook: http://www.facebook.com/licensetoplay

Playful learning Leadership

“We don’t learn from experience, We learn from reflecting upon our experience.”  (Thiagi)

'LeadereshipAs a guest lecturer at the Academy for Creative Industries in Tilburg, Netherlands, I was recently asked to deliver an Advanced Course on Leadership to students. The students expected a course with lots of theoretical information in a more lecture style of teaching, with maybe some role-play exercises. What I did was very different. I got them up to Playfully interact with each other in simple Applied Improv Games & Playful Learning Exercises. This was initially not received with great enthusiasm but definitely woke them up in the morning.

In the debrief after each playful exercise the students were invited to give meaning to their experience and connect this meaning to insights about leadership skills, thus creating awareness and ideas for improvement.

Last week I received this review of my course. Proud and confident that my way of teaching is reaching the hearts and minds of these young people.

I was happily surprised to find out what this course was about. I had different expectations and thought that the course would be more about dry subjects and a more theoretical approach. At first, my reaction to the training (dancing etc.) was honestly “oh god, not this hippie stuff”. But as we progressed I could see the meaning behind every exercise and saw that it was actually great for learning some skills and getting insight on the matter. Letting the students come to these insights on their own by experiencing it, is in my perspective way better than just telling us or letting us read it out of a book. Also, letting us choose our own subjects and leaders to write about and making it personal, was a great way to keep it interesting and getting more out the theories rather than just reading. I would like to use the experience from this course to improve my public speaking skills and when I am ever in a position of leadership again, reflect back on this course and see if I’m following some of the rules that were stated here as good leadership. What I liked about this course, is that you looked for personal improvement and reading the message in our papers, rather than being too anal and tripping over every wrong interpretation of the theoretical aspect. It is my opinion, that you learn way more from this approach and make it entertaining, while motivating the students to progress. If I’d have to think of something that could be improved, is changing the day and hour on which this course is given on a weekly basis. While I doubt that having way more people in each class would be an improvement for the learning experience of each individual, I feel everyone should experience this course. Especially if this course, which is also mostly about personal growth, could replace the heavily overvalued and mandatory course of Creativity & Personality. Excuse my frustration, I needed to get that off my chest. This course was a great learning experience and I hope many students after me will be able to experience this as well.

With Playful greetings,

Annemarie Steen

You’re welcome to stay updated with my projects and resources on playfulness & playful learning by following my facebookpage

Playing with children, adults and Michael Gove: An interview with Patrick Bateson

Patrick Bateson recently published his book “Play, Playfulness, Creativity & Innovaton”, a scientifc approach to understand how these are connected. Here’s an article of an interview from Dana Smith with Bateson.

Originally posted on Brain Study:

I’ve got a new piece up today on King’s Review of an interview I conducted with Cambridge professor of ethology Sir Patrick Bateson. Professor Bateson has a fascinating new book on the benefits of play and playfulness, and how these traits can help us develop creativity, innovation and flexible thinking.

I discuss the book with Professor Bateson, as well as branching into the effects reforms in education are having on our brains and behaviors, and how too much school may actually be harming children today.

And finally, the question everyone’s been wondering, do those ping-pong tables in new-age offices really offer any sort of benefits? Read the article to find out!

Playing with children, adults and Michael Gove: An interview with Patrick Bateson.

View original

The two faces of Estonians

Annemarie SteenLast week I was invited to Estonia (by Parnu Konverentsid) to speak at a Leadership Conference about Playfulness in Business. Estonia is a very nice country, one of the three Baltic States in the North East of Europe. As big (or as small) as The Netherlands, but with 12x less inhabitants. They have a beautiful medieval capital Tallinn and a lot of nature. In Europe they do relatively well.

In the few days that I spend there, I encountered the two faces of Estonians. Their serious, polite and introvert behaviour when they are in a business setting. And their playful, sparkling, more open behaviour when they are having a party, especially the younger generation. Maybe not surprising when you understand that the younger generation was born in a free Estonia and their parents lived many years under an illegal occupation from the Soviet Union (1940-1991). So, when I told some people my plans of doing an interactive speech for the 300 businessleaders, where I would invite them to PLAY, they looked at me in disbelief and wished me “Good Luck”.

leadershipSo there I was, my heart pounding in my chest when I was announced onto the stage. Standing on the stage, with the plan of starting with blowing bubbles, I realized that I had accidentally dropped part of my blowing bubble on my way. I had to quickly improvise and get a new one of one of the tables of the audience. In a way this saved me, because when you’re improvising you’re in the moment, and that’s exactly where you should be during a speech. From there it went really well. Explaining why I believe Playfulness in Business could help them perform better, creating more openness, connectedness, collaboration and creativity. Attributes that are needed to cope with today’s VUCA (Volatile, Uncertain, Complex & Ambiguous) World. Then came the moment of truth, inviting the audience to different kinds of PLAY, like movement play, social play and creative play with a few short ‘Play Missions’.

What happened was, was what happens everywhere. Once people feel that they get the permission or the Licence to Play, they enjoy themselves immensely. Their eyes begin to sparkle. It’s because Play is in our nature. Play connects us and Play is pure Joy.

So for me this was a Mission Accomplished!

Now back home in The Netherlands. I feel that I will return many times to this charming country and it’s very nice people. Special Thanks to Toomas Tamsar, the man who had faith in me, without ever seeing me speak before 🙂

Playful greetings,

Annemarie Steen

(*) photos taken by Urmas Kamdron

Creating a Culture of Innovation using the Power of Play

LTP-logo-2Most companies and organizations know that in this fast changing and complex world, they have to create a culture of innovation to be able to sustain a healthy business.  A lot of time and effort is spent on creating new strategies, business models, structure, processes, technologies, tools, and reward systems, hoping that these will lead to success. Unfortunately, ‘invisible forces’ are responsible for the fact that 70% of all organizational change efforts fail.

The trick? According to Soren Kaplan, expert on innovation; “Design the interplay between the company’s explicit strategies with the ways people actually relate to one another and to the organization.”

Licence to Play is an innovative concept that identifies and engages your (5-10%)cultural change talents to make the needed  difference from within, using the power of play. Why Play?

Playfulness is something that we all are born with, it’s in our nature to play. Play is the fastest way to create the ‘soft stuff’ that drives innovation; openness, connectedness, collaboration, creativity & learning by doing.

Unfortunately Play is also something that people fear to express in their serious workingenvironment. Therefore I developed the concept ‘Licence to Play’ that allows people in organizations to open up, be playful and facilitate their co-workers to do the same. They literally get a ‘Licence to Play’, signed by the company director. With this licence they will be assigned to perform (secret) play missions and facilitate powerful playful learning games on relevant topics.

Are you ready to PLAY?

Here’s your secret Play Mission: http://youtu.be/Y0uWLHy-yo0

With Playful greetings,

Annemarie Steen